I have reached what I believe is a milestone. I recognize a shift in my behavior. A big picture moment came to me hours ago. My experience is a point where I recognized that to accept the measure of the mission requires an act of Faith. I did not expect this.

Read: Listening to “How I Raised Myself from Failure to Success in Selling,” by Frank Bettger on Audible. https://www.audible.com/pd/B01M5KTF4J?source_code=ASSOR150021921000R

Listen: Today I literally listened in on about 10 call center calls. I also felt myself holding my tongue and focusing on brevity.

Associate: I presented a line of questions to a team member that was the result of associating the same book (above) to their issue.